Utility Billing

The Utility Billing Division of the Finance & Administrative Services Department is responsible for the billing of water, storm sewer and sanitation pick up.

Water meters are read every two months and are billed in two-month increments. Some industrial and commercial meters are read on a monthly basis due to large usage, and are billed every month. Water is measured in cubic feet. Billing is calculated in hundreds of cubic feet. One hundred cubic feet is equivalent to 748.1 gallons. The water rate currently is $3.056 per hundred cubic feet and a minimum charge of $15.28 for 500 cubic feet or less for usage inside city limits. For outside city limits the new rate is $6.112 per hundred cubic feet and a minimum charge of $30.56 for 500 cubic feet or less.

Storm sewer fees are for maintenance of the infrastructure storm sewer system. The current storm sewer rate is $0.57 per on hundred cubic feet.

There are numerous ways to pay your utility bill:

1. Des Plaines Civic Center
   1420 Miner Street
   Des Plaines, Illinois
   60016
2. After Hour Payment Slot (Located on west side of building)
3. Payment by using a credit card can be made either in person or by phone at 391-5330 (Credit card payments via phone are assessed a $5.00 service fee)
4. Online E-Pay billing by credit card.

Mail payment with provided envelope accompanying bill.

Direct Payment is available by application which is available online to view and print by clicking here.