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City Hall Opens to Public in Limited Capaciity

With the transition to Phase 4 of the Restore Illinois plan, the 1st floor of City Hall is open to visitors in a limited capacity. Residents are still strongly encouraged to conduct city-related business online, by email, or by phone, when possible. As a precaution, all visitors are required to wear face coverings and social distance upon entering City Hall. If you feel sick, we kindly ask that you stay home and utilize the City's DP311 Service Request System at for questions or concerns .

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Restore Illinois: Phase 4 FAQs for Businesses

With the initiation of Phase 4 under the "Restore Illinois" plan, many industries are able to reopen or expand operations based on their ability to implement and ensure compliance with the safety guidelines. The June 26,2020 Phase 4 announcement marks the opportunity for thousands of businesses and thousands of Illinoisans to return to work. To assist with the new and updated safety guidelines in Phase 4, the State of Illinois has developed a business toolkit complete with signage, posters, and other resources to ensure business and activities are conducted in accordance with the latest public health recommendations. (Source:

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Business Assistance Resources During COVID-19

During this difficult time for most business sectors, the City has created a resource page for local employers and business owners who might benefit from assistance programs such as the Hospitality Emergency Grant Program, US SBA Small Business Loan Program, Illinois State Treasure’s Office Emergency Loan Program, and the Coronavirus Aid, Relief, and Economic Security (CARES) Act - Paycheck Protection Program, just to name a few. For specific details about these and other programs, please visit the City's dedicated website at

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State of Illinois COVID-19 Website

The State of Illinois offers a robust, comprehensive website that offers the most accurate and current information, such as a map of COVID-19 cases by county, volunteer opportunities, number of persons tested versus number of cases confirmed to be positive, and more. Please visit to view this information.

COMMUNITY ANNOUNCEMENT: City Hall is currently closed to the general public, limiting visitors to all of its facilities at this time. Staffing is down to a minimum, but building permits and exterior inspections can be issued on a limited basis. Permit-related questions can be directed to 847.391.5380. If you believe there's a high-priority, business-related issue that needs to be addressed, please call 847.391.5488 to request an appointment with the appropriate staff member. Read more about other services...

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