Media Services

Contact Us

Jennie Vana
Media Services Director
P: 847.391.5312

Maureen Stern
Sr. Communications Coordinator
P: 847.391.6122

 Jeff Carlstone
Media Specialist
P: 847.391.5327

1420 Miner Street
Des Plaines, IL  60016

Office Hours
Monday to Friday
8:30 am to 5:00 pm

Media Services is a division of the City Manager’s Office. This division consists of the Director of Media Services and a Media Specialist and is responsible for managing the City’s public relations and media operations.

Media Operations

This division coordinates media operations, including: 

  • Audio/video production and support for City events 
  • Government Access Channels 17 and 24 
  • Unresolved cable-related complaints from Des Plaines residents 
  • Live gavel-to-gavel coverage of Des Plaines City Council and committee meetings 
  • Production of original programs for and about city departments and services 
  • The City’s electronic signage at Miner Street and River Road
  • Webmaster duties for the City’s official website 


In a public relations capacity, this division prepares informative publications such as: 

  • City news/press releases
  • Access Point newsletter
  • Annual Community Calendar
  • Advertising opportunities with local and regional publications